This privacy policy sets out how YogaBugs Ltd uses the information you supply on our website. We are committed to safeguarding the privacy of our website users.
THE BUGS GROUP PRIVACY STATEMENT
Who we are In this privacy statement references to "we", "us" and "our" are to The Bugs Group Limited with further references to "our Website" or "the Website" being to www.thebugsgroup.comThe purpose of this privacy statement is tell you how you can verify the accuracy of your personal information submitted to ‘The Bugs Group’ and or any of its branded / group operations, and how you can if required request that we delete or update your personal information. All privacy practices and methods described herein only apply insofar as permitted by the applicable standards, laws and requirements and as limited by the website your are visiting. This said privacy policy also applies to our multiple trading styles within the group which are:
- YogaBugs
- FootieBugs
- RugbyBugs
- DanceBugs
- MultiBugs
- CricketBugs (pre-development)
- TennisBugs (pre-development)
- a parent/carer of an individual participant of any of the Bugs Group classes, Birthday Parties and/or Holiday Camps who has booked and/or registered his/her interest in participating in a class and/or camp; or
- a coach, technical official or refereewho has registered their interest to find out more about training opportunities with us.
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- personal contact details that allows us to contact you directly such as name, title, email addresses and telephone numbers;
- records of your interactions with us such as telephone conversations, emails and other correspondence and your instructions to us;
- any credit/debit card and other payment details you provide so that we can receive payments from you and details of the financial transactions with you;
- use of and movements through our online portal, passwords, personal identification numbers, IP addresses, user names and other IT system identifying information;
- records of your attendance at any events or competitions hosted by us;
- images in video and/or photographic form and voice recordings; and
- your marketing preferences so that we know whether and how we should contact you.
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- full name
- date of birth
- details of next of kin, family members, emergency contacts;
- health information – physical and/or emotional limitations
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- personal contact details that allows us to contact you directly such as name, title, email addresses, home address and telephone numbers
- your date of birth;
- number of dependants;
- your current affiliated club or other organisation (if applicable);
- coaching/teaching qualification and/or officiating history and any player rating (if any);
- accreditation/qualification start and end date;
- identification documents such as passport, utility bills.; and
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- information about your health, including any medical condition, health and sickness records, medical records and health professional information; and
- criminal record information
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- the processing is necessary for reasons of substantial public interest, on a lawful basis;
- it is necessary for the establishment, exercise or defence of legal claims;
- it is necessary for the purposes of carrying out the obligations and exercising our or your rights in the field of employment and social security and social protection law; or
- based on your explicit consent.
- Uses made of the information
Purpose | Personal information used | Lawful basis |
All Members | ||
To administer any bookings you have with us and managing our relationship with you, [including arranging for any insurance] and dealing with payments and any support, service or product enquiries made by you | All contact details, transaction and payment information, records of your interactions with us, and marketing preferences. | This is necessary to enable us to properly manage and administer your bookings with us. |
To arrange and manage any contracts for the provision of any merchandise, products and/or services. | All contact and bookings details. Transaction and payment information. | This is necessary to enable us to properly administer and perform any contract for the provision of merchandise/products/services. |
To send you marketing information we think you might find useful or which you have requested from us, including our information about classes, parties, holiday camps and employment opportunities. | All contact and bookings details and marketing preferences | Where you have given us your explicit consent to do so. |
To answer your queries or complaints | Contact details and records of your interactions with us | We have a legitimate interest to provide complaint handling services to you in case there are any issues with your bookings. |
Retention of records | All the personal information we collect | We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer and manage your bookings and in some cases, we may have legal or regulatory obligations to retain records. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above For criminal records history we process it on the basis of legal obligations or based on your explicit consent. |
The security of our IT systems | Your usage of our IT systems and online portals. | We have a legitimate interest to ensure that our IT systems are secure. |
For the purposes of promoting our classes, birthday parties and/or holiday campsand our events. | Images in video and/or photographic form. | Where you have given us your explicit consent to do so. |
To comply with health and safety requirements | Records of attendance | We have a legal obligation and a legitimate interest to provide you and other members of our organisation with a safe environment in which to participate in sport. |
Participants | ||
To conduct performance reviews, manage performance and determine performance requirements and administer your child’s development and training requirements on any player pathway programme | All performance and attendance data and information about your child’s health and medical condition. Details of any affiliated club and/or county membership. | This is necessary to enable us to properly manage and administer your child’s development through the performance programme. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
To make decisions about your child’s progression and development through any player pathway programme and to assist with the delivery of rankings and ratings | All performance and attendance data and information about your health. Details of any affiliated club and/or county membership. | This is necessary to enable us to properly manage and administer your child’s development through any performance programme. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
To arrange for any trip or transportation to and from an event | Identification documents, details of next of kin, family members and emergency contacts, transaction and payment information, health and medical information. | This is necessary to enable us to make the necessary arrangements for the trip and/or transportation to the event. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
To use information about your child’s physical or mental health (including any injuries) or disability status, to ensure their health and safety and to assess their fitness to participate, to provide appropriate adjustments to our sports facilities | Health and medical information | We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
To gather evidence for possible grievance or disciplinary hearings | All the personal information we collect including any disciplinary and grievance information. | We have a legitimate interest in doing so to provide a safe and fair environment for all members and to ensure the effective management of any disciplinary hearings, appeals and adjudications. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. For criminal records history we process it on the basis of legal obligations or based on your explicit consent. |
Coaches and officials | ||
To administer your attendance at any courses or programmes you sign up to | All contact details, transaction and payment data. Details of your current affiliated club or other, coaching/teaching qualifications and/or officiating history. | This is necessary to enable us to register you on to and properly manage and administer your development through the course and/or programme. |
To conduct performance reviews, managing performance and determining performance requirements | All performance and attendance data and information about your health. Details of your current affiliated club or other, coaching/teaching qualifications and/or officiating history. Qualification start & end dates. | This is necessary to enable us to properly manage and administer your development through the course and/or programme. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
To comply with legal obligations, for example, regarding people working with children or vulnerable adults to comply with our safeguarding requirements | Information about your criminal convictions and offences | For criminal records history we process it on the basis of legal obligations or based on your explicit consent. |
To arrange for any trip or transportation to and from an event | Identification documents, details of next of kin, family members and emergency contacts, transaction and payment information, health and medical information. | This is necessary to enable us to make the necessary arrangements for the trip and/or transportation to the event. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above. |
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- Any party approved by you.
- To any governing bodies or regional bodies for the sports covered by our club:to allow them to properly administer the sports on a local, regional and national level.
- Other service providers: for example, email marketing specialists, payment processors, promotional advisors, contractors or suppliers and IT services (including CRM, website, video- and teleconference services);
- The Government or our regulators: where we are required to do so by law or to assist with their investigations or initiatives.
- Police, law enforcement and security services: to assist with the investigation and prevention of crime and the protection of national security.
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- Information that may be relevant to personal injury claims, or discrimination claims may be retained until the limitation period for those types of claims has expired. For personal injury or discrimination claims this can be an extended period as the limitation period might not start to run until a long time after you have worked for us.
- your display preferences, such as contrast colour settings or font size
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
- if you have agreed (or not) to our use of cookies on this site
- the right to be informed about how your personal information is being used;
- the right to access the personal information we hold about you;
- the right to request the correction of inaccurate personal information we hold about you;
- the right to request the erasure of your personal information in certain limited circumstances;
- the right to restrict processing of your personal information where certain requirements are met;
- the right to object to the processing of your personal information;
- the right to request that we transfer elements of your data either to you or another service provider; and
- the right to object to certain automated decision-making processes using your personal information.